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Frequently Asked Questions

Find answers to common questions about our properties and booking process.

Making a reservation is easy! Simply browse our available properties, select your desired dates using the check-in and check-out calendar, and click on "Search". Follow the booking steps to complete your reservation securely online.

Our standard cancellation policy allows for a full refund if canceled 48 hours before check-in. Different properties may have specific policies, which will be clearly displayed on the property listing before you complete your booking.

Pet policies vary by property. Some of our accommodations are pet-friendly, while others may not allow pets. Please check the property details page for specific pet policies. Additional fees may apply for pet-friendly locations.

Yes, most properties require a security deposit, which is fully refundable after checkout assuming no damages or additional cleaning is required. The security deposit amount varies by property and will be clearly listed during the booking process.

Each property offers different amenities. Common amenities include Wi-Fi, air conditioning, fully equipped kitchens, and entertainment systems. Premium properties may include additional features like swimming pools, hot tubs, and fitness centers. Check each property listing for a complete list of included amenities.

Still have questions? We're here to help!

Contact our support team